how to prepare for a difficult conversationManagerial Role-Play
Role-Play a Tough Conversation Before You Have It
The best way to prepare for a difficult conversation is to rehearse it in a safe trio: one person plays the manager, one the employee, and one observes for tone, clarity, and listening. Play out the scene, then debrief with the observer's feedback and rotate roles. Practicing from all three sides builds skill and empathy before the stakes are real.